Due to the COVID-19 pandemic, the procedures regarding meetings of creditors have changed.  Please check this website for detailed information.

Who is the Chapter 13 Trustee?

Kara L. West serves as the Standing Chapter 13 Trustee in the Eastern District of Tennessee for both the Southern Division and Winchester Division.  As such, Ms. West is assigned as party of interest in all Chapter 13 cases filed in those Divisions and oversees the administration of Chapter 13 plans.  This includes reviewing bankruptcy filings and proposed plans for compliance with bankruptcy laws, collecting plan payments and distributing funds to creditors, maintaining an accounting of the Chapter 13 plans and seeking legal remedies which may further the administration of the plan.  Ms. West maintains office staff to help her in these functions.

The Chapter 13 Trustee’s Office answers calls Monday through Friday from 8:00 a.m. to 4:30 p.m., Eastern Time, except on federal holidays or during staff training.  Because of the large call volume, you may need to leave a voice mail message.  Please leave your name, case number, a telephone number where you can be reached during the day and a general statement about the nature of your call.  Phone calls are generally returned within 24 hours.  If you have an emergency, you should contact your attorney.

The Chapter 13 Trustee’s Office is not a law firm and does not give out legal advice.  Any communication from the Chapter 13 Trustee and/or her staff should not be construed as legal advice.  Debtors should consult their attorneys for legal advice.  In addition, any information given regarding the status of a case or a claim is subject to court approval and not legally binding.