Access is available via Internet without the need to purchase additional software. The website is www.trustee13.com. Access from this link will open the site directly into C. Kenneth Still's trustee information. Enter your user name and password in ALL CAPS. Search for information by either case number (use numbers and enter dash after first two digits) or debtor name. All available information is on one screen.
The recommended Internet browser is Mozilla Firefox. It is available as a free download. Other internet browsers should also work, but may have size display problems.
Obtaining User Name and Password
To obtain a user name and password for system access, you must submit a written request. Include the Company Name, a Contact Name, Mailing Address, Phone number, Fax number, Email address, and an estimated number of cases involving you.
To assure prompt return delivery, you must include a pre-addressed postage paid return envelope with your request.
Debtors can review their own case information. Their user name is their case number (including the dash) and their password is the last 4 digits of the primay debtor's Social Security Number.
Creditors seeking access must be a party in interest to the case and should have a significant count of cases involving them. Creditors with only a few cases should call our office at 423-265-2261 ext. 141 to request a current case status sheet.
Website access statistics are periodically reviewed and registered users who are not accessing the website may have their access permission terminated. If terminated, a creditor will have to reapply for access. The Trustee reserves the right to deny access to any party who is misusing the data.